Our Values
Over 400 leaders from across our organisation came together to reflect on some of our Trust-wide successes over the last six months.

Our co-produced values and behaviours framework is:
- We are a Team: We build strong relationships within and across teams and work closely with service users, carers and families
- We are Accountable: We are answerable for our actions, behaviour and performance and take pride in our work
- We Learn and Improve: We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine.
- We are Kind: We act with kindness, and we treat everyone with respect and dignity
Learn more about each value below.
We are a Team
Values
We build strong relationships within and across teams and work closely with service users, carers and families.
Behaviours
- Opportunity – We provide everyone with equal opportunity to achieve their goals and support to perform their roles effectively.
- Recognition – We celebrate everyone’s hard work, achievements, and milestones.
- Partnering – We build relationships within and outside of NSFT to ensure we are continually improving and delivering the best possible care.
We are Accountable
Values
We are answerable for our actions, behaviour and performance and take pride in our work.
Behaviours
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Learn – We understand the values of appraisals, supervision and lifelong learning.
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Improve – We put service users at the heart of everything we do to ensure we offer the best possible care. We set high standards and stay open and flexible to change.
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Collaboration – We actively listen to what people need and proactively offer support.
We Learn and improve
Values
We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine.
Behaviours
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Learn – We understand the values of appraisals, supervision and lifelong learning.
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Improve – We put service users at the heart of everything we do to ensure we offer the best possible care. We set high standards and stay open and flexible to change.
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Collaboration – We actively listen to what people need and proactively offer support.
We are Kind
Values
We act with kindness, and we treat everyone with respect and dignity.
Behaviours
- Inclusivity – We embrace each other’s uniqueness and diversity, we support everyone to be their authentic selves.
- Compassionate – We are approachable and treat everyone with compassion, respect and dignity.
- Wellbeing – We care for each other’s wellbeing, when we see people struggling, we offer help.